Exchange Policy

 

Eligibility: Jewelry can be exchanged within 3 days of receipt.


Condition: Items must be unused, unworn, and in their original packaging with all tags and documentation included.


Process:

  • Contact our customer service team within 3 days of receiving your order to initiate the exchange.
  • Provide your order number and details of the jewelry item you wish to exchange.


Shipping: Customers are responsible for return shipping costs unless the exchange is due to a defect or shipping error.


Exclusions: Customized, personalized, or clearance items are not eligible for exchange.


Refunds: Original payment methods will not be refunded; only exchanges or store credit will be offered.